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Miss Bano's Story

Miss Bano’s Story

Employment Solutions Client

After arriving in Australia with her mother and siblings in 2019, Miss Bano joined Sonder’s Employment Solutions program with the goal of finding a professional job in her field.

With her rich professional experience as a Customer Care Executive in a multinational company in Pakistan, a Bachelor Degree in Commerce, a Diploma in Graphic Design, and a Certificate III in Business Administration from TAFE, Miss Bano was well-equipped to achieve her dreams.

However, she faced significant challenges due to her lack of local work experience and confidence issues.

With the help of a dedicated Career Coach in Sonder’s Employment Solutions program, Miss Bano worked tirelessly to overcome these obstacles. Together, they had her educational qualifications assessed and worked on improving her communication skills, resume, cover letter and interview techniques.

With the guidance and support of her Career Coach, Miss Bano was able to secure an interview with the Royal Automobile Association (RAA) as a Claims Services Officer. After a rigorous and extensive recruitment process, Miss Bano was offered the job.

Feeling valued with meaningful employment

Joining the RAA team allowed her to gain invaluable local experience, further build her confidence, and approach her future with a sense of hope and optimism.

Miss Bano is grateful for the support she has received from Sonder through the Employment Solutions program.

This program gives newcomers the tools we need for understanding the Australian workplace culture and how best to utilise our previous skills and professional experience.

With her eyes set on the future, she plans to continue upskilling herself in finance and accounting with the goal of becoming a Taxation Officer.

Miss Bano’s Career Coach at Sonder will be by her side every step of the way, helping her achieve her professional goals and build a better life.


Get job ready, today.

Career Coaches in our Employment Solutions program will guide you along the entire journey towards employment, including supporting you with job searching, writing resumes and preparing for interviews.

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