Northern Health Network Expands Mental Health Service Locations & Opens Offices in Port Adelaide from May 2017

Port Adelaide_stockimage_1000x667We are delighted to announce that Sonder will be opening an office in the west in May 2017, located at 72 Dale Street in Port Adelaide. Sonder will be delivering a range of clinical services from the Dale Street location, in addition to the Closing the Gap program.

Adelaide Primary Health Network
Adelaide PHN (APHN) is responsible for all of the Adelaide metropolitan region, from Sellicks Hill in the south to Angle Vale in the north and from the beaches in the west to the foothills in the east. It is dedicated to working with the community, as well as public and private stakeholders to identify, analyse and prioritise their healthcare needs.

Northern Health Network
Sonder has been selected by the APHN as the preferred provider to deliver mental health services in a large section of the APHN’s region; namely in the northern and 
central western suburbs. This is in addition to services delivered by Sonder in the Country SA PHN region; the Gawler-Barossa corridor.

As a result, Sonder is one of the leading and largest providers of high quality mental health services available to the community. Sonder provides evidenced based clinical psychology services across the age range, and is also the lead agency for headspace Edinburgh North. Sonder delivers a range of integrated community health services, including health projects and the Aboriginal Closing the Gap (CTG) program.

Psychological Therapies
Sonder provides a suite of psychological therapies for people aged 5 years and over and across the diagnostic criteria.

Therapeutic counselling is delivered by Mental Health Clinicians (Psychologists, Mental Health Social Workers, Mental Health Nurses) who are trained to provide short term focussed 
psychological strategies in the treatment of mild to moderate mental health concerns, such as anxiety, depression, as well as more severe and complex mental health issues.

Specialised therapeutic counselling is also available for:
• Children and families;
• People living with a serious, progressive and potentially life limiting illness, including the palliative phase;
• Older people living in a Residential Aged Care Facility;
• On-site services at local Aboriginal Community Health Services;
• Women presenting with perinatal depression and anxiety;
• People at risk of suicide or self-harm;
• People who have been diagnosed with a low prevalence, severe and highly complex mental health issue;
• Young people. 

The Stepped Care Model
As part of the national review of mental health programs and services, between 2016 and 2019, our mental health system is gradually moving towards a Stepped Care Model (SCM).

The introduction of the SCM sees the delivery of integrated, primary mental health services within a more modern, flexible and nimble model of care that is culturally respectful and meet the needs of community regardless of age, disability, cultural background, geographical location or circumstances of life.

Those seeking support for a mental health condition will be triaged by a health professional into one of the different levels of the SCM including ‘at risk’, mild, moderate or severe/complex.

Following this assessment, varying levels of mental health intervention and support will be available dependent on the individual’s level of need. This may include psychological treatment (as we have always known it), or if the client has a milder/sub clinical presentation they may be signposted to additional resources (psychoeducational groups for instance). There will be times when an individual’s needs can be better met, or in collaboration with, another service. In those instances, Sonder will facilitate a referral in the most seamless way possible. 

Current locations for Clinical Service Delivery


We are delighted to announce that Sonder will be opening an office in the west in May 2017, located at 72 Dale Street in Port Adelaide. Sonder will be delivering a range of clinical services from the Dale Street location, in addition to the Closing the Gap program.

Sonder currently provides services out of a wide range of locations to enable a high degree of accessibility for clients. In the North, we are currently operating out of our main hub at Edinburgh North. We also have clinicians providing services at Twelve Twenty Five in Salisbury (for headspace clients). Whilst in the North East, we consult out of the GP Super Clinic.

We also have clinicians based in Rosewater, Blair Atholl, Seaton, Royal Park and Pennington. This is in addition to the services that we provide for Country SA PHN, in Nuriootpa. 

How to access services

For most clients, access to Sonder’s mental health services is via a  Mental Health Treatment Plan completed by a General Practitioner (GP).

For new and expecting mums, referrals can be made via Maternal or Child Health Nurses, Midwives or Obstetricians, as well as the GP.

Children can be referred by their GP or any relevant community organisation, such as schools, Families SA or parents.

Once a referral has been arranged, we can accept it via:

• The PHN Central Referral Service 1300 580 249
• Sonder fax (08) 8252 9433 

If you have any questions, or would like to discuss this further in any way, please do not hesitate to call on (08) 8209 0700 and ask to speak to a Clinical Lead.