Clinical Care Coordination – Metro

Our Clinical Care Coordination program provides short-term care planning to people experiencing the impact of severe mental illness.

The program aims to support people living with severe and complex mental health concerns by providing effective care coordination.

Our Clinical Care Planners will work closely with you, your GP and others involved in your care to plan what services will help you most.

Once you have a plan in place, your Clinical Care Planner will make referrals for you to access the services on your plan.

We’ll follow-up with you and the service providers to make sure the services are effective so you can continue to work towards recovery.

Am I eligible?

To be eligible for this program, you must:

• Be between the ages of 18 and 65;
• Be diagnosed with a severe & complex mental illness and;
• Have a Mental Health Treatment Plan.

What does a Clinical Care Planner do?

Your Clinical Care Planner will work with you to:

• Develop a coordinated care plan, based on your goals and needs.
• Conduct case conferencing with your GP, Psychiatrist and Allied Health Workers.
• Ensure your family, carers and other physical and mental health practitioners are involved in the planning of services.
• Establish referral pathways that allow you to easily move between services as your needs change.

How do I access this service?

To get started with the program, you’ll need to visit your GP and request a Mental Health Treatment Plan.

To find out how to get a Mental Health Treatment Plan, check out our webpage:

Getting a Mental Health Treatment Plan