Clinical Care Coordination

Clinical care coordination and psychosocial support for people living with complex mental illness.

We can help.

The Clinical Care Coordination program provides short-term care coordination and targeted psychosocial support to people living with complex mental illness such as psychotic disorders, bipolar affective disorder, schizophrenia, personality disorder, severe depression, severe anxiety and severe eating disorders.

Clinical Care planners will work closely with you to develop a personalised, recovery-orientated care plan that best meets your clinical and non-clinical needs.

Your clinical care planner will help coordinate health and support services involved in your care, make appropriate linkages within the community and assist with any necessary onward referrals.

What do we offer?

  • Wrap-around service

    Service coordination, regular follow-ups and access to relevant psychosocial support.

  • Tailored Support

    You'll be matched to service pathways which better meet your needs.

  • Safe & familiar environment

    Where possible, appointments can be held at your GP's clinic.

  • No cost

    Mental health services at our Sonder centres are free.

Accessing this service

Am I eligible?

To be eligible for Clinical Care Coordination, you must:

  • Be between the ages of 18 and 65 and;
  • Be diagnosed with a tier 3, chronic and complex mental health condition;
  • Live in the council areas of Playford, Salisbury, Tea Tree Gully, Port Adelaide Enfield or Charles Sturt and;
  • Have a Mental Health Treatment Plan.

Who are the Clinical Care Planners?

Clinical Care Planners have varied professional backgrounds, skilled in the area of integrated care planning.

They have excellent linkages and access to various services within the community and will ensure that you receive the most appropriate care to meet your needs.

How do I access the service?

To get started with the Clinical Care Coordination program, you’ll need to visit your GP and request a Mental Health Treatment Plan.

To find out how to get a Mental Health Treatment Plan, check out our webpage:

Getting a Mental Health Treatment Plan

Frequently Asked Questions

Information for GPs

To refer a patient to this service, please download the Mental Health Treatment Plan, complete and return to us via email or fax.

Due to program restrictions, Sonder clinicians are not able to provide medicolegal reports or assessments.

Mental Health Treatment Plan

Our comprehensive mental health service

Following a ‘no wrong door’ approach, Sonder works with the Adelaide Primary Health Network’s Central Referral Unit to provide a single point of entry to mental health services. Offering intake, assessment, triage and referrals, Sonder connects people with the right service.

We offer a wide range of mental health services under the one roof. Clients can access appropriate mental health care aligned to their individual needs and can easily move between programs to suit their changing support needs.

Sonder is focused on integration with the broader health care system. Where necessary, we support clients to refer to services outside of Sonder to ensure their needs are fully met.

Learn more about Sonder

Sonder Receptionist welcoming Client

For Mental Health Emergencies Call 000

If you, or someone you are with, are hurt or need immediate support, please call 000.

Mental Health Emergencies

This service is supported by funding from the Adelaide Primary Health Network through the Australian Government’s PHN Program.