Crisis and urgent support services

If you or someone else is in immediate danger or requires immediate emergency support, call 000 immediately or present to your nearest hospital emergency department.

Find the right support

Use the links to find information about crisis and urgent support services for people experiencing mental health concerns, alcohol and other drug issues, domestic and family violence, homelessness or housing stress, and challenges affecting veterans and defence families.

Mental health support

Experiencing a mental health crisis?

If you’re experiencing a mental health crisis, you can visit Safe Haven or Northern Adelaide Medicare Mental Health Centre.

Alternatively, you can contact:

Mental Health Triage

Phone: 13 14 65 (24 hours)

Provides urgent mental health assessment, advice and referral for people experiencing a mental health crisis.


Lifeline

Phone: 13 11 14 (24 hours)

Crisis support and suicide prevention services available by phone, text and online chat.


Suicide Call Back Service

Phone: 1300 659 467 (24 hours)

Professional counselling and support for people affected by suicide.


13YARN

Phone: 13 92 76 (24 hours)

A national crisis support line for Aboriginal and Torres Strait Islander people, delivered by Aboriginal and Torres Strait Islander Crisis Supporters.

Need support but not in immediate crisis?

Beyond Blue

Phone: 1300 22 4636 (24 hours)

Mental health support for anxiety, depression and emotional distress.


Kids Helpline

Phone: 1800 55 1800 (24 hours)

Free counselling service for children and young people aged 5–25 years.


Blue Knot Foundation

Phone: 1300 657 380

Trauma survivor phone counselling (7 days a week, 9 am – 5 pm).


Lived Experience Telephone Support Service (LETSS)

Phone: 1800 013 755 (7 days a week, 5 pm – 11.30 pm)

After-hours phone counselling for people living in metropolitan Adelaide.


QLife

Phone: 1800 184 527 (7 days a week, 3 pm – 9 pm)

LGBTQIA+ peer-run support service.


Thirrili

Phone: 1800 805 801 (24 hours)

Support for Aboriginal & Torres Strait Islander people impacted by suicide or unexpected death.


MensLine

Phone: 1300 78 99 78 (24 hours)

Counselling support for men with concerns about mental health, relationships, anger management, family violence (using and experiencing), stress, and suicidal thoughts.

Alcohol and other drug (AOD) support

If you need support for alcohol or drug use, or are concerned about someone else’s use, the following services can help:

 

Alcohol and Drug Information Service (ADIS)

Phone: 1300 13 1340 (7 days a week, 8.30 am – 10 pm)

Confidential counselling, information and referral service for people concerned about their own alcohol or drug use, as well as family members, friends and professionals.


Know Your Options

Website: knowyouroptions.sa.gov.au

Online directory for alcohol and other drug treatment and support services in South Australia. Designed to help individuals seeking support for themselves, as well as concerned family, friends, and health professionals.


Counselling Online

Website: counsellingonline.org.au (24 hours)

Free online text-based counselling for people concerned about their own drinking or drug use, linking you to local treatment services for ongoing help. The service is equally available to people concerned about a family member, relative or friend.


The Salvation Army Sobering Up Unit

Phone: (08) 8212 2855 (24 hours)

Address: 62A Whitmore Square, Adelaide

Shelter, supported referrals and advocacy for persons who are assessed when presenting at the unit as requiring a safe place to sober up or recover from the immediate effects of alcohol and drug use.


Brother to Brother

Phone: 1800 435 799 (24 hours)

Support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or who are struggling to cope for other reasons.


National Alcohol and Other Drug Hotline

Phone: 1800 250 015

Provides free and confidential information and support for people who have concerns about their own, or someone else’s alcohol and/or other drug use. Diverts callers to ADIS. If calling from South Australia, services operate between 8:30am – 10:00pm.

Domestic and family violence support

If you are experiencing domestic, family or sexual violence, or are concerned about your own behaviour, the following services can help:

 

Domestic Violence Crisis Line

Phone: 1800 800 098 (24 hours)

Support, safety planning, crisis accommodation referrals and counselling for people experiencing domestic and family violence.


1800RESPECT

Phone: 1800 737 732 (24 hours)

National counselling, information and support service for people impacted by domestic, family or sexual violence.


Men’s Referral Service

Phone: 1300 766 491 (24 hours)

Counselling, information and referral service for men using, or at risk of using, violent or controlling behaviour.


Brother to Brother

Phone: 1800 435 799 (24 hours)

Support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or who are struggling to cope for other reasons.

Homelessness and housing crisis support

If you are experiencing homelessness, housing instability, or are at risk of losing your accommodation, the following service can help:

 

Homeless Connect SA

Phone: 1800 003 308 (24 hours)

Statewide telephone service providing information, support and referrals for people experiencing homelessness or at risk of homelessness.

Veterans and defence families

Current and former ADF members and their families can access specialist support through:

 

Open Arms – Veterans & Families Counselling

Phone: 1800 011 046 (24 hours)

Free and confidential counselling and support for current and former Australian Defence Force personnel and their families.


Defence Member & Family Helpline

Phone: 1800 624 608 (24 hours)

For defence families seeking support, information or connection with their community. Staffed by qualified human services professionals including social workers and psychologists.


Brother to Brother

Phone: 1800 435 799 (24 hours)

Support for Aboriginal men who need someone to talk to about relationship issues, family violence, parenting, drug and alcohol issues or who are struggling to cope for other reasons.


MensLine

Phone: 1300 78 99 78 (24 hours)

Counselling support for men with concerns about mental health, relationships, anger management, family violence (using and experiencing), stress, and suicidal thoughts.

Looking for online mental health support?

Check out our list of recommended e-Mental Health programs

Learn more