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Walk-in mental health service extends operating hours

Walk-in mental health service extends operating hours

Available at Sonder’s Edinburgh North Centre on Peachey Road, the service provides individuals with free, on-the-spot treatment, advice and support from trained mental health professionals, without the need for a formal referral.

Sonder CEO, Sageran Naidoo explains “The past year has been challenging for all South Australians with the pandemic leading to many individuals seeking support for their mental health for the first time. Ensuring support is easily accessible is key.”

“Our Walk-in Service is designed for people for people who want more support than a phone support line can offer, but who do not require admission to hospital – aiming to bridge the gap between these two types of mental health support.”

The Walk-in Service was previously available on Thursdays, Fridays, Saturdays and Mondays from 5 pm to 10 pm. In response to community need and feedback, as of Monday 6 September, the service will be available from 5 pm to 9 pm, Monday to Friday and will no longer be available on Saturday evenings.

At the Walk-in Service, individuals have the opportunity to speak to someone quickly and confidentially about the issues that are challenging them.

Sonder’s team are also able to process referrals to other services and provide take-home strategies for dealing with any short-term distress or situational crisis which may occur in future.

Also on hand to provide support is a Peer Support Worker with lived experience of mental illness. Peer Support Workers are uniquely positioned to understand what the individual is going through and can provide empathetic support as well as helpful insights and strategies.

Sonder’s Walk-In After-Hours Service is funded by Adelaide Primary Health Network and delivered from 2 Peachey Rd, Edinburgh North.

For more information about the service, visit sonder.net.au/walk-in-after-hours-mental-health-service or call the team on (08) 8209 0700 during business hours or (08) 8209 0711 after-hours.

People seeking urgent mental health support on weekends can visit the Urgent Mental Health Care Centre at 215 Grenfell St from12 pm until 10:30 pm each day.

If you or someone you know is in immediate danger or requires emergency assistance contact 000 or Lifeline 13 11 14.