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Strategic Plan 2022 – 2027

We are pleased to share Sonder’s Strategic Plan for 2022 – 2027

As we finalise the transition from defining ourselves by what we are not – a former Division of General Practice and a former Medicare Local – to what we are – a leading community services provider serving all South Australians, our Strategic Plan reframes our vision and goals and sets the foundation for the Sonder of tomorrow.

Developed with input from our staff, stakeholders, clients, and consumers with a lived experience, this plan is centred on our commitment to workforce development, an industry-best workplace culture, diversity and cultural safety, and building innovation in all that we do. It builds upon our achievements over the past 30 years, and outlines our pathway to greater success.

Under the four themes of Growing our Impact, Increasing our Capacity, Investing in our People, and Improving Aboriginal Cultural Capacity, we have documented our plan to support us to fulfil our social justice quest to enable and facilitate full citizenship for all individuals that we provide services for.

We are building the data frameworks to monitor our progress towards meeting our goals and we are dedicated to transparent reporting to our staff, clients, consumers, and stakeholders on whether we are achieving them.

While we acknowledge the deep challenges faced by our communities at the time of crafting this plan, we are optimistic for the future of all Australians, and committed to being an ongoing partner with our communities.

This Strategic Plan speaks to that positivity and pathway to attaining our goal – to be the leading organisation at delivering integrated primary care and community services to the most vulnerable people in South Australia.

2022- 2027 Strategic Plan

Download a copy of the Strategic Plan here.

Visit the Strategic Plan webpage here.