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Sonder’s Coronavirus Response

The latest information on the Coronavirus (COVID-19) outbreak can be found by following Public Health Alerts and by following SA Health directions as outlined on their website. The Australian Government Department of Health is also providing regular updates, further information and direction on responding.



Sonder’s Coronavirus Response

In line with strategies employed and recommended by the Australian Government, Sonder has implemented precautionary strategies at our Sonder and headspace Centres (Adelaide, Edinburgh North and Onkaparinga) in response to the coronavirus (COVID-19) outbreak.

These initiatives are advised by the Federal Government’s official statements and will of course be updated as the situation evolves.


We are:

  • Cancelling non-essential events and gatherings
  • Minimising work meetings
  • Introducing COVID-19 screening processes across our services
  • Putting work-at-home provisions in place
  • Reducing the delivery of non-critical face-to-face service but continuing to work face-to-face with some clients where appropriate
  • Restricting visitor access
  • Putting staff leave provisions in place to provide security


These strategies will ensure a safe environment for staff and clients, whilst ensuring the continuity of care for clients.

Sonder will continue to monitor the global, national and South Australian situation regarding COVID-19 and act upon information released by the Australian Federal Government and each of the various State Governments.

We look forward to updating you as these strategies change in the future and appreciate your understanding as we all continue to adapt to this ever-changing circumstance.


More Information

If you have any questions about Sonder’s coronavirus response or for more information, contact us.

If you or someone you know is experiencing more feelings of stress or anxiety during this time, please read our factsheet: How to Cope With Stress  Related to COVID-19


Help In An Emergency

If you are experiencing a Mental Health Emergency, please call:

Mental Health Triage Service 13 14 65

If you are under 18 years and experiencing a Mental Health Emergency, please call:

Women’s and Children’s Hospital 8161 7000


Crisis and Emergency Support

Sonder does not offer crisis and emergency support. Please contact one of the below services that can assist 24 hours a day.

Triple 0 (Ambulance, Fire, Police) 000

Lifeline 13 11 14

Kids Helpline 1800 551 800

Suicide Call Back Service 1300 659 467