A safe and welcoming place.
Northern Adelaide Medicare Mental Health Centre is a free walk-in service offering caring, friendly and non-judgemental support for people aged 16 years and over.
The service is free and open every day, including weekends and public holidays.
Location
23 Gillingham Rd, Elizabeth
Opening hours
Monday – Friday: 8.30 am – 10.30 pm
Saturday & Sunday: 12 pm – 6.30 pm
Public holidays: 12 pm – 6.30 pm
At Northern Adelaide Medicare Mental Health Centre, a team of skilled and experienced mental health clinicians, peer practitioners (including Aboriginal specific), and medical professionals provide:
- Support from the moment you walk through the door — no appointment or referral needed.
- A safe space to talk (or just sit quietly) when you’re feeling overwhelmed or distressed.
- Guidance to help you find the right support for your needs — whether it’s here or with another service.
- Someone to talk to if you’re concerned about your own wellbeing or someone you care about.
- Short and longer-term support, including psychological therapy, care coordination, and safety planning.
What to expect
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Support when you need it
We’ll take the time to understand what’s going on for you and how we can help right now. You’re welcome to return whenever you need us.
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Tailored support
If needed, you may be offered a number of therapy sessions with a mental health professional to support your recovery.
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A guiding hand
We’ll help you find and connect with the right services for your unique needs and goals, including support beyond our service.
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Understanding and empathy
Many of our team members have personal experience with mental health challenges, so they understand what you may be going through.
Culturally-safe support for Aboriginal and Torres Strait Islander individuals
At Northern Adelaide Medicare Mental Health Centre, you can access support from our Aboriginal and Torres Strait Islander Peer Practitioner. They provide a safe and welcoming space to yarn, reflect, and receive guidance grounded in cultural knowledge and lived experience.
An Aboriginal and Torres Strait Islander Peer Practitioner can help you:
- Strengthen your social and emotional wellbeing.
- Cope with stress, overwhelm, or life pressures.
- Build confidence and resilience.
- Connect with culture, family, and community.
- Access other culturally-safe services and supports.
- Navigate the mental health system in a way that feels comfortable and safe.
Please note: the Centre currently has one female-identifying Aboriginal and Torres Strait Islander Peer Practitioner. When the practitioner is not available, our broader peer and clinical team remain on site and can provide immediate, person-centred support to all guests.
Accessing this service
Visit us
If you need support or know someone who does, visit us at 23 Gillingham Rd, Elizabeth.
Services are free and you don’t need an appointment or referral.
Call us
Email us
medicarementalhealth@sonder.net.au
Request an appointment
While our service is accessible without a referral from a health professional, you can request an appointment by completing our online referral form.
For health professionals
While our service is accessible without a referral, we welcome referrals from GPs, health professionals, and other service providers.
To make a referral, complete our Online Referral Form
Alternatively, send a referral letter and any relevant information e.g. Mental Health Treatment Plan to the Medicare Mental Health Phone Service via HealthLink (EDI: adphncru) or fax (08 8121 1802), or to us directly via HealthLink (EDI: sonderau) or fax (08 8252 9433).
Check out Northern Adelaide Medicare Mental Health Centre
For mental health emergencies
If you or someone you know is experiencing a life-threatening situation, please call Emergency Services on 000.
If you’re experiencing a mental health crisis, you can visit Safe Haven or Northern Adelaide Medicare Mental Health Centre instead of the Emergency Department.
This service is provided by Sonder and funded by Adelaide PHN, the Australian Government and the Northern Adelaide Local Health Network.