Walk-In After-Hours Mental Health Service

Open 5 to 9 pm, Monday to Friday

Are you looking for immediate support for mental health concerns?

People requiring support for their mental health outside of regular business hours can see a trained mental health clinician or a peer support worker with a lived experience of mental health concerns, for free.

Our Walk-in Mental Health Service is designed for people who want more support than a phone support line can offer, but who do not require admission to hospital – filling the gap between these two types of support.

At our service, you can speak to someone confidentially about what is going on for you right now as well as access referrals and information about other services that can help. Your worker can also give you some take home some strategies for dealing with any short-term distress or situational crisis.

Open 5 to 9 pm, Monday to Friday, for people aged 16 years and over.

What do we offer?

  • Immediate help

    With no appointment required.

  • Welcoming space

    Expect a welcoming and supportive space when you arrive.

  • Experienced support

    Friendly & non-judgemental clinicians and a lived experience worker on site.

  • No cost

    Mental health services at Sonder centres are free.

Accessing this service

Am I eligible?

To be eligible for the service, you must:

  • Be aged 16 years or over;
  • be in need of short-term and immediate mental health support that stretches further than phone contact but not requiring hospital admission.

Who are the Walk-in After-hours staff?

Our Walk-in After-hours Service staff are highly skilled and experienced.

Our team of Clinicians and Peer Workers with lived experience of mental illness will ensure you receive the most appropriate service to meet your needs.


How do I access the service?

There is no appointment required to access the service. Simply drop-by Sonder Edinburgh North between the hours of 5 pm – 9 pm, Monday to Friday.

Call us after-hours on (08) 8209 0711 to speak to one of our friendly team members.

Find us

Hear from our clients

Alternative support

Our Walk-in After-Hours Mental Health Service is not an emergency or crisis support service and we will be unable to meet the needs of clients who present:

  • As actively suicidal;
  • As actively experiencing psychosis;
  • Currently affected by substances or alcohol;
  • With high risk of aggression or violence.

Clients presenting with these conditions require more urgent support and should contact 000 or visit a hospital emergency department.

Frequently Asked Questions

Our recovery-focused approach

We support people living with mental health concerns to improve their wellbeing and pursue a life with meaning, hope and purpose.

We do this through:

  • Respecting your values, treatment and support preferences.
  • Focusing on and amplifying your strengths.
  • Supporting you to develop and reach personal goals and ambitions.
  • Helping you to develop self-management skills.
Young girl receiving delivering counselling

For Mental Health Emergencies Call 000

If you, or someone you are with, are hurt or need immediate support, please call 000.

Mental Health Emergencies

This service is supported by funding from the Adelaide Primary Health Network through the Australian Government’s PHN Program.