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Palliative Care Regional Navigation

Information and links to support for people with life-limiting illness in regional SA

Call 1800 595 799

Looking for support to navigate services to help manage a life-limiting illness?

Whether you’ve been recently diagnosed and are unsure where to begin, or your health is declining and you need help managing symptoms, we are here to assist you.

Our service offers information and connections to various supports to help you to address the practical, physical, social, emotional, and spiritual challenges that often accompany life-limiting illnesses.

 

Our compassionate and friendly Palliative Care Navigators are here to help you navigate available services, empowering you to make informed choices that align with your cultural background, personal needs, and preferences.

We also offer support for the people that care for you, including family and friends.

What do we offer?

  • Understanding your condition

    We work with you to help you understand your condition and the choices available to you.

  • Connections to services

    We facilitate referrals to local services that meet your specific needs and preferences.

  • Communication support

    We help ensure consistent and appropriate communication with everyone involved in your care.

  • Flexible service options

    Access support over-the-phone, or in person at our Sonder centres in Kadina, Port Pirie or Clare.

Accessing the service

What should I expect?

Our compassionate Palliative Care Navigators will listen to your unique concerns and develop a personalised care plan for you. They will help you access services to meet your current and future needs.

You can reach our Navigators by phone or in-person at our Sonder centres located in Kadina, Clare, Nuriootpa or Port Pirie.

You are welcome to re-contact the service whenever you need further assistance or have new concerns. Where possible, you can speak with the same Navigator each time.

How do I access the service?

Call 1800 596 799, Monday to Friday, 8:30 am to 4:00 pm for a phone consultation with a Palliative Care Navigator, or to schedule a convenient time for a call-back or in-person appointment at our offices in Kadina, Clare, Nuriootpa or Port Pirie.

Alternatively, you can email our team at palliativecareconnect@sonder.net.au

Further information

For further information about palliative care and bereavement, visit the Palliative Care Connect website at palliativecareconnect.com.au

The website includes a self-assessment tool to help you identify the support and resources you may need, as well as a service directory to find relevant palliative care, bereavement, and community services near you.

Frequently Asked Questions

MAKE A REFERRAL

Information for GPs

To refer a patient to this service, complete the Referral Form and send it to Sonder via fax to (08) 7093 8998 or email to palliativecareconnect@sonder.net.au

Download Referral Form

Palliative Care Regional Navigation Service is provided as part of Palliative Care Connect and supported by funding from the Australian Government Department of Health and Aged Care.