Living Well with Serious Illness

Support for people living in the Gawler-Barossa region with a serious, progressive and life-limiting illness

Are you living with a serious illness that will shorten your life? Would you benefit from some support?

Our Living Well with Serious Illness program provides care coordination and counselling services to people living with a serious, progressive and life-limiting illness and the people who care for them, including family and friends.

The no-cost program is free and aims to help both you and your family cope to enhance your quality of life.

Whether you have been recently diagnosed and you have no idea where to begin, or your health is deteriorating and you are needing assistance to manage your symptoms, this program can support you by addressing the practical, physical, social, emotional and spiritual issues that often accompany living with a serious illness.

What do we offer?

  • Wrap-around service

    Your workers will coordinate your care with other health care professionals involved in your treatment such as your GP.

  • Flexible appointments

    Where possible, appointments will be made around your commitments.

  • Safe & familiar environment

    Appointments can be provided in a place that is comfortable for you. Most often people choose to be seen at home or sometimes in an office.

  • No cost

    This service is free.

Accessing this service

Am I eligible?

To be eligible for the Living Well with Serious Illness program, you must:

  • Be aged 14 years or over;
  • Live in the Gawler-Barossa region;
  • Have a serious, progressive and life-limiting illness or;
  • Care for someone with a serious illness.

Who are the Living Well with Serious Illness staff?

The Living Well with Serious Illness staff are highly skilled and experienced Care Coordinators and Mental Health Clinicians.

Care Coordinators are Registered Nurses with experience in working with people living with serious, progressive and life limiting illnesses and palliative care.

Mental health clinicians include Psychologists, Mental Health Accredited Social Workers and Mental Health Nurses.

Our staff will ensure you receive the most appropriate service to meet your needs.

How do I access the service?

To get started with Living Well with Serious Illness, simply make an appointment with your GP and ask them to complete the Living Well with Serious Illness Referral Form.

You also can refer yourself directly, or Carers and family can refer on your behalf, with your consent, by contacting Sonder on (08) 8209 0700.

Contact us

Frequently Asked Questions

Information for GPs

To refer a patient to this service, please download the Living Well with Serious Illness Referral Form, complete and return to us via email or fax.

Due to program restrictions, Sonder clinicians are not able to provide medicolegal reports or assessments.

Download Referral Form

Care coordination

Living with a serious illness can affect every area of your life. Navigating the healthcare system and knowing the supports that are available to you can be confusing at times.

Experienced care coordinators are here to support you by:

  • Helping you to better understand your condition and the choices available to you;
  • Linking you with services;
  • Assisting you to communicate with the people involved in your healthcare to ensure information is shared appropriately and consistently;
  • Working with your GP to provide ongoing support;
  • Making referrals to access aids and equipment, or other allied health services.

Therapeutic counselling

Distress occurs when you feel you are unable to cope. Feeling helpless or not knowing what to do next can threaten your sense of wellbeing. Therapeutic counselling is more than ‘having someone to talk to’. The appointments give you the opportunity to speak about how your illness affects you and your family. You can then begin to develop skills to help you make decisions and improve your quality of life.

Experienced mental health clinicians can also assist with the following:

  • Worry and anxiety;
  • Depression;
  • Developing new ways to assist in managing pain;
  • Coping with uncertainty with the future;
  • Managing changes in your relationship;
  • Managing fear.

For Mental Health Emergencies Call 000

If you, or someone you are with, are hurt or need immediate support, please call 000.

Mental Health Emergencies

This service is supported by funding from the Country SA Primary Health Network through the Australian Government’s PHN Program.