Walk-in After-hours Mental Health Service

Available Thursdays, Fridays, Saturdays and Mondays from
5 pm - 10 pm

Are you looking for immediate support for mental health concerns?

People requiring support for their mental health outside of regular business hours can see a trained mental health clinician or a peer support worker with a lived experience of mental health, for free.

Our Walk-in Mental Health Service is designed for people who want more support than a phone support line can offer, but who do not require admission to hospital – filling the gap between these two types of support.

At our service, you can speak to someone confidentially about what is going on for you right now, get referrals and information about other services that can help, and take home some strategies for dealing with any short-term distress or situational crisis.

Available Thursdays, Fridays, Saturdays and Mondays from 5pm - 10pm, for people aged 18 years and over.

What do we offer?

  • Immediate help

    With no appointment required.

  • Welcoming space

    Expect a welcoming and supportive space when you arrive.

  • Experienced support

    Friendly & non-judgemental clinicians and a lived experience worker on site.

  • No cost

    Mental health services at Sonder centres are free.

Accessing this service

Am I eligible?

To be eligible for the Walk-in After-hours Mental Health Service, you must:

  • Be aged 18 years or over;
  • be in need of short-term and immediate mental health support that stretches further than phone contact but not requiring hospital admission.

Who are the Walk-in After-hours Mental Health staff?

Our Walk-in After-hours Service staff are highly skilled and experienced.

Our team of both Mental Health Clinicians and Peer Workers with lived experience of mental illness will ensure you receive the most appropriate service to meet your needs.

 

How do I access the service?

There is no appointment required to access the service. Simply drop-by Sonder Edinburgh North between the hours of 5pm – 10pm Thursdays, Fridays, Saturdays and Mondays.

Find us

Alternative support

The After-Hours Mental Health Service is not an emergency or crisis support service and we will be unable to meet the needs of clients who present:

  • As actively suicidal;
  • As actively experiencing psychosis;
  • Currently affected by substances or alcohol;
  • With high risk of aggression or violence.

Clients presenting with these conditions require more urgent support and should contact 000 or visit a hospital emergency department.

Frequently Asked Questions

Our comprehensive mental health service

Following a ‘no wrong door’ approach, Sonder works with the Adelaide Primary Health Network’s Central Referral Unit to provide a single point of entry to mental health services. Offering intake, assessment, triage and referrals, Sonder connects people with the right service.

We offer a wide range of mental health services under the one roof. Clients can access appropriate mental health care aligned to their individual needs and can easily move between programs to suit their changing support needs.

Sonder is focused on integration with the broader health care system. Where necessary, we support clients to refer to services outside of Sonder to ensure their needs are fully met.

Learn more about Sonder

Sonder Receptionist welcoming Client

For Mental Health Emergencies Call 000

If you, or someone you are with, are hurt or need immediate support, please call 000.

Mental Health Emergencies

This service is supported by funding from the Adelaide Primary Health Network through the Australian Government’s PHN Program.