Christmas Closure Dates

Northern Health Network and headspace Edinburgh North Christmas Closure Dates

As the festive season approaches, Sonder  would  like to remind all stakeholders that our office will be  closed for 2 weeks during the Christmas and New Year holiday period. 

Our offices will be closed as of Friday 22nd December 2017 and will reopen Monday 8th January 2018. We will cease processing referrals (including Mental Health Treatment Plans) at 12pm on 
Wednesday 20th December. 

If you refer patients to Sonder, headspace Edinburgh North or Closing the Gap during the closure period, patients must be informed that they WILL NOT be contacted by Sonder until after Monday 8th January. 

Whilst practices can continue to send referrals to Sonder & headspace during the closure period, GPs must be aware that referrals may not be screened for suicide risk or processed until after
Monday 8th January 2017. If your patient needs emergency assistance please contact 000 or they can present to the Emergency Department of your local hospital. 

If your patient is experiencing a mental health emergency please call the Mental Health Triage Service on 13 14 65. For people outside of the metropolitan region please call the Rural and Remote 
Emergency Triage on 13 14 65 (available 24/7).

If your patient is under 18 years and is experiencing a Mental Health Emergency please call the Women’s and Children’s Hospital on 8161 7000. 

For anyone who is affected by suicide they can access free phone, video or online counselling by contacting the Suicide Call Back Service on 1300 659 467.

We wish all Sonder and headspace Edinburgh North stakeholders a safe and happy festive season.